{"id":"model.anthropic.claude-haiku-3","name":"Claude Haiku 3","family":"Claude Haiku 3","type":"frontier","modalities":["text","image"],"capabilities":[],"openness":{"weights":"not_disclosed","code":"not_disclosed","data":"not_disclosed","license":null,"deployment":"API","api":null},"keySpecs":{"contextWindowTokens":null,"extendedContextWindowTokens":null,"totalParameters":null,"activeParameters":null,"architectureType":null,"baseModel":null,"inputPriceUsdPerMtok":null,"outputPriceUsdPerMtok":null,"concurrencyLimitRequests":null},"organization":{"id":"org.anthropic","name":"Anthropic","websiteUrl":"https://www.anthropic.com"},"brand":{"id":"brand.anthropic.claude","name":"Claude","websiteUrl":"https://claude.ai"},"product":{"id":"product.anthropic.claude-api","name":"Claude API","websiteUrl":"https://platform.claude.com/docs/en/about-claude/models/overview"},"origin":"international","versions":[{"id":"version.anthropic.claude-haiku-3","name":"claude-3-haiku","externalModelId":"claude-3-haiku-20240307","kind":"snapshot","releaseDate":null,"datePrecision":"unknown","publicAvailableAt":null,"lifecycleStatus":"retired","knowledgeCutoff":null,"claims":[],"benchmarks":[]}],"dataUpdatedAt":"2026-08-04 11:06:05.238098+08","latestVersion":{"id":"version.anthropic.claude-haiku-3","name":"claude-3-haiku","externalModelId":"claude-3-haiku-20240307","status":"retired"},"dataQuality":{"approved":0,"pending":0,"stale":2,"conflicted":0},"availabilityRegions":[],"availabilityChannels":[],"availabilityScopes":[],"decisionReadiness":{"overall":"incomplete","evaluatedAt":"2026-11-01T12:49:08.001Z","tracks":[{"key":"api","applicable":false,"grade":"incomplete","verifiedAt":null,"satisfiedFields":[],"missingFields":[],"missingEvidenceFields":[],"staleFields":[],"conflictedFields":[],"ineligibleSourceFields":[],"reasons":[],"fields":[]},{"key":"self_hosted","applicable":false,"grade":"incomplete","verifiedAt":null,"satisfiedFields":[],"missingFields":[],"missingEvidenceFields":[],"staleFields":[],"conflictedFields":[],"ineligibleSourceFields":[],"reasons":[],"fields":[]}]},"timeline":[{"id":"event.version.anthropic.claude-haiku-3.retired","kind":"event","subjectId":"version.anthropic.claude-haiku-3","date":"2026-04-20","datePrecision":"day","title":"Claude Haiku 3 在 Anthropic API 退休","summary":"Anthropic 官方 API 生命周期页记录 Claude Haiku 3 于 2026-04-20 退休，推荐迁移到 Claude Haiku 4.5。","eventType":"deprecation","lifecycleStatus":null,"source":{"id":"source.anthropic.model-deprecations","title":"Model deprecations | Claude API","url":"https://platform.claude.com/docs/en/about-claude/model-deprecations"}},{"id":"timeline.version.version.anthropic.claude-haiku-3","kind":"version","subjectId":"version.anthropic.claude-haiku-3","date":null,"datePrecision":"unknown","title":"claude-3-haiku","summary":"模型版本 · retired","eventType":"version","lifecycleStatus":"retired","source":null}],"availability":[],"enterpriseCases":[{"id":"enterprise-case.anthropic.appfolio-haiku","organizationName":"AppFolio","industry":"property management software","useCase":{"id":"usecase.customer-service.agent-assist","title":"客服坐席辅助"},"deploymentStage":"unknown","evidenceLevel":"C","caseUrl":"https://claude.com/customers/appfolio","publishedAt":"2026-08-03","baselineSummary":"The page says adoption had dropped with an initial solution because of slow response times, but does not publish a controlled pre/post baseline or isolate infrastructure changes from the model effect.","resultSummary":"AppFolio identifies Claude 3 Haiku as the high-volume, rapid-response model in Realm-X Messages. The vendor case reports almost tripled adoption after the Haiku and infrastructure changes, about 11 hours saved per property manager each week, more than half a million AI-suggested responses processed, and an average 26-second reduction in message response time.","limitations":"Vendor-authored case; the reported outcomes describe a two-model platform and infrastructure revamp. No sample definition, measurement period, independent validation or model-only causal estimate is published. The deployment stage is kept unknown because the page does not explicitly classify it as production or scaled.","source":{"id":"source.anthropic.customer.appfolio","title":"AppFolio and Claude Platform","url":"https://claude.com/customers/appfolio"},"impactMetrics":[{"id":"impact-metric.anthropic.appfolio.adoption","metricType":"experience","metricName":"Adoption rate after response-time improvement","baselineValueNumeric":null,"outcomeValueNumeric":3,"unit":"x adoption, approximate","deltaPercent":null,"measurementPeriod":null,"measurementMethod":"Official vendor case says the team almost tripled adoption after adopting Claude 3 Haiku together with infrastructure changes; the baseline, denominator and time window are not disclosed.","calculationStatus":"reported","calculationFormula":null,"sampleSize":null,"confidenceNote":null},{"id":"impact-metric.anthropic.appfolio.ai-responses","metricType":"throughput","metricName":"AI-suggested responses processed","baselineValueNumeric":null,"outcomeValueNumeric":500000,"unit":"responses, lower bound","deltaPercent":null,"measurementPeriod":null,"measurementMethod":"Official vendor case says over half a million AI-suggested responses; exact count and time window are not disclosed.","calculationStatus":"reported","calculationFormula":null,"sampleSize":null,"confidenceNote":null},{"id":"impact-metric.anthropic.appfolio.response-latency","metricType":"time","metricName":"Average message response time reduction","baselineValueNumeric":null,"outcomeValueNumeric":26,"unit":"seconds","deltaPercent":null,"measurementPeriod":null,"measurementMethod":"Official vendor case reports an average 26-second reduction per message; the baseline, sample and model-only contribution are not disclosed.","calculationStatus":"reported","calculationFormula":null,"sampleSize":null,"confidenceNote":null},{"id":"impact-metric.anthropic.appfolio.time-saved","metricType":"time","metricName":"Average weekly communication time saved per property manager","baselineValueNumeric":null,"outcomeValueNumeric":11,"unit":"hours per week","deltaPercent":null,"measurementPeriod":"weekly","measurementMethod":"Official vendor case reports an average of 11 hours saved weekly; sample, baseline and attribution to model versus infrastructure are not disclosed.","calculationStatus":"reported","calculationFormula":null,"sampleSize":null,"confidenceNote":null}],"roiAssessments":[]},{"id":"enterprise-case.anthropic.assembled-haiku","organizationName":"Assembled","industry":"customer support software","useCase":{"id":"usecase.customer-service.agent-assist","title":"客服坐席辅助"},"deploymentStage":"unknown","evidenceLevel":"C","caseUrl":"https://claude.com/customers/assembled","publishedAt":null,"baselineSummary":"The page reports vendor and customer outcomes but does not publish a controlled baseline, sample definition, measurement method or model-isolated comparison.","resultSummary":"Assembled explicitly identifies Claude 3 Haiku as the high-speed operations model in Assembled Assist. The case reports platform and customer support outcomes including higher CSAT, fewer escalations, more cases solved per hour, higher case automation, and customer examples from Thrasio and Honeylove.","limitations":"Vendor-authored case; Assembled Assist uses both Claude 3 Haiku and Claude 3.5 Sonnet and routes work by complexity. Metrics are attached to the shared platform view for discoverability, not presented as isolated Haiku causal estimates. Customer names and results are not independently audited on the page.","source":{"id":"source.anthropic.customer.assembled","title":"Assembled Claude Platform (API) case study","url":"https://claude.com/customers/assembled"},"impactMetrics":[{"id":"impact-metric.anthropic.assembled.thrasio-savings","metricType":"cost","metricName":"Thrasio support cost savings","baselineValueNumeric":null,"outcomeValueNumeric":2000000,"unit":"USD, approximate","deltaPercent":null,"measurementPeriod":null,"measurementMethod":"Official vendor case says nearly $2m in savings; exact amount, accounting scope, period and model-specific contribution are not disclosed.","calculationStatus":"reported","calculationFormula":null,"sampleSize":null,"confidenceNote":null},{"id":"impact-metric.anthropic.assembled.csat-floor","metricType":"experience","metricName":"Customer satisfaction maintained during automation","baselineValueNumeric":null,"outcomeValueNumeric":90,"unit":"percent, lower bound","deltaPercent":null,"measurementPeriod":null,"measurementMethod":"Official vendor case reports 90%+ customer satisfaction; survey population and method are not disclosed.","calculationStatus":"reported","calculationFormula":null,"sampleSize":null,"confidenceNote":null},{"id":"impact-metric.anthropic.assembled.customer-satisfaction","metricType":"experience","metricName":"Customer satisfaction increase","baselineValueNumeric":null,"outcomeValueNumeric":20,"unit":"percent increase, vendor-reported","deltaPercent":null,"measurementPeriod":null,"measurementMethod":"Official vendor case reports a 20% increase for Assembled Assist; baseline, sample, survey design and model-specific contribution are not disclosed.","calculationStatus":"reported","calculationFormula":null,"sampleSize":null,"confidenceNote":null},{"id":"impact-metric.anthropic.assembled.honeylove-csat","metricType":"experience","metricName":"Honeylove AI-response CSAT increase","baselineValueNumeric":null,"outcomeValueNumeric":18,"unit":"percent increase","deltaPercent":null,"measurementPeriod":"after five months using Assembled Assist","measurementMethod":"Official vendor case reports an 18% increase in CSAT for AI-powered responses; survey method and model-specific contribution are not disclosed.","calculationStatus":"reported","calculationFormula":null,"sampleSize":null,"confidenceNote":null},{"id":"impact-metric.anthropic.assembled.escalations","metricType":"quality","metricName":"Support escalation reduction","baselineValueNumeric":null,"outcomeValueNumeric":50,"unit":"percent reduction, lower bound","deltaPercent":null,"measurementPeriod":null,"measurementMethod":"Official vendor case says over 50% reduction in escalations; denominator, measurement period and model-specific contribution are not disclosed.","calculationStatus":"reported","calculationFormula":null,"sampleSize":null,"confidenceNote":null},{"id":"impact-metric.anthropic.assembled.honeylove-escalations","metricType":"quality","metricName":"Honeylove escalation reduction","baselineValueNumeric":null,"outcomeValueNumeric":20,"unit":"percent reduction","deltaPercent":null,"measurementPeriod":"after five months using Assembled Assist","measurementMethod":"Official vendor case reports 20% fewer escalations; baseline and measurement method are not disclosed.","calculationStatus":"reported","calculationFormula":null,"sampleSize":null,"confidenceNote":null},{"id":"impact-metric.anthropic.assembled.automation","metricType":"throughput","metricName":"Cases automated","baselineValueNumeric":null,"outcomeValueNumeric":50,"unit":"percent, lower bound","deltaPercent":null,"measurementPeriod":null,"measurementMethod":"Official vendor case says over 50% of cases were automated while maintaining 90%+ customer satisfaction; denominator and period are not disclosed.","calculationStatus":"reported","calculationFormula":null,"sampleSize":null,"confidenceNote":null},{"id":"impact-metric.anthropic.assembled.honeylove-solve-rate","metricType":"throughput","metricName":"Honeylove cases solved per hour improvement","baselineValueNumeric":null,"outcomeValueNumeric":54,"unit":"percent increase","deltaPercent":null,"measurementPeriod":"after five months using Assembled Assist","measurementMethod":"Official vendor case reports 54% more cases solved per hour; customer measurement method and model-specific contribution are not disclosed.","calculationStatus":"reported","calculationFormula":null,"sampleSize":null,"confidenceNote":null},{"id":"impact-metric.anthropic.assembled.solve-rate","metricType":"throughput","metricName":"Cases solved per hour improvement","baselineValueNumeric":null,"outcomeValueNumeric":30,"unit":"percent increase, lower bound","deltaPercent":null,"measurementPeriod":null,"measurementMethod":"Official vendor case says more than 30% improvement; workload mix, baseline and measurement method are not disclosed.","calculationStatus":"reported","calculationFormula":null,"sampleSize":null,"confidenceNote":null},{"id":"impact-metric.anthropic.assembled.thrasio-resolution","metricType":"time","metricName":"Thrasio full resolution time reduction","baselineValueNumeric":null,"outcomeValueNumeric":50,"unit":"percent reduction","deltaPercent":null,"measurementPeriod":null,"measurementMethod":"Official vendor case reports a 50% decrease with Assembled Assist; baseline and measurement method are not disclosed.","calculationStatus":"reported","calculationFormula":null,"sampleSize":null,"confidenceNote":null}],"roiAssessments":[]}],"useCases":[{"id":"model-use-case.anthropic.appfolio-haiku","useCase":{"id":"usecase.customer-service.agent-assist","updatedAt":"2026-08-03 07:00:11.278772+08","industry":"cross-industry","functionGroup":"customer-service","workflowName":"support-operations","taskName":"工单总结、分类、回复建议与坐席辅助","title":"客服坐席辅助","description":"对话摘要、知识检索、回复建议、质检和工单分类。","maturityStage":"discovery","inputDescription":"客户对话、工单、知识库和服务政策","outputDescription":"分类、摘要、建议回复和升级判断","capabilityRequirements":["tool_calls","structured_output","long_context"],"humanInvolvement":"高风险、低置信度和投诉场景由人工坐席确认或接管。","prerequisites":"可检索知识库、权限隔离、质量抽检和人工升级路径。","constraints":"不得在缺少基线、样本和测量周期时推导自动化率或 ROI。"},"version":{"id":"version.anthropic.claude-haiku-3","name":"claude-3-haiku"},"suitability":"conditional","humanInvolvement":"高风险、低置信度和投诉场景由人工坐席确认或接管。","prerequisites":"可检索知识库、权限隔离、质量抽检和人工升级路径。","constraints":"不得在缺少基线、样本和测量周期时推导自动化率或 ROI。","evidenceStatus":"observed_use","notes":"该关联表示公开案例中观察到的使用，不代表通用推荐或独立效果评估。","source":{"id":"source.anthropic.customer.appfolio","title":"AppFolio and Claude Platform","url":"https://claude.com/customers/appfolio"}},{"id":"model-use-case.anthropic.assembled-haiku","useCase":{"id":"usecase.customer-service.agent-assist","updatedAt":"2026-08-03 07:00:11.278772+08","industry":"cross-industry","functionGroup":"customer-service","workflowName":"support-operations","taskName":"工单总结、分类、回复建议与坐席辅助","title":"客服坐席辅助","description":"对话摘要、知识检索、回复建议、质检和工单分类。","maturityStage":"discovery","inputDescription":"客户对话、工单、知识库和服务政策","outputDescription":"分类、摘要、建议回复和升级判断","capabilityRequirements":["tool_calls","structured_output","long_context"],"humanInvolvement":"高风险、低置信度和投诉场景由人工坐席确认或接管。","prerequisites":"可检索知识库、权限隔离、质量抽检和人工升级路径。","constraints":"不得在缺少基线、样本和测量周期时推导自动化率或 ROI。"},"version":{"id":"version.anthropic.claude-haiku-3","name":"claude-3-haiku"},"suitability":"conditional","humanInvolvement":"高风险、低置信度和投诉场景由人工坐席确认或接管。","prerequisites":"可检索知识库、权限隔离、质量抽检和人工升级路径。","constraints":"不得在缺少基线、样本和测量周期时推导自动化率或 ROI。","evidenceStatus":"observed_use","notes":"该关联表示公开案例中观察到的使用，不代表通用推荐或独立效果评估。","source":{"id":"source.anthropic.customer.assembled","title":"Assembled Claude Platform (API) case study","url":"https://claude.com/customers/assembled"}}],"deploymentProfiles":[],"learningResources":[],"trainingProfiles":[],"publication":{"approvedClaimsOnly":true,"note":"页面只展示已审核 Claim；待审核数据不会被当作公开事实。"}}